Texas Employer Personal Banker in WICHITA FALLS, Texas

Job Description At our organization, we have one goal: to satisfy our customers financial needs and help them achieve their dreams. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience. Help us build a better company. It all begins with outstanding talent. It all begins with you. Community Banking operates one of the most extensive banking franchises in the country, serving customers through approximately 6,000 branches and 13,000 ATMs in 39 states and the District of Columbia. Our group includes Business Strategy and Administration; Customer and Branch Experience; Customer Remediation Office; Distribution Strategy Group; Regional Banking; Regional Services; and Customer Segments, and serves mass market, affluent, and small business customers. Our focus is on delivering an exceptional experience for our customers and providing the products and services that will help them realize their financial hopes and dreams. Personal Banker 2s (Registered) at our organization are focused on building lifelong relationships with customers, both consumers and small businesses. Successful bankers demonstrate a genuine interest in their customers and ask questions to understand their financial priorities and meet their needs. Personal Banker 2s (PB2s) (Registered) develop strong relationships with other Wells Fargo partners that enable them to introduce customers to specialists who can assist with specific financial needs. PB2s (Registered) present options to customers about ways to make their banking easy and convenient, ensuring the needs of the customer always come first. PB2s (Registered) may also proactively contact customers by phone to follow up to ensure customer satisfaction, build relationships, and address any additional financial needs based on the customer s financial priorities. Special emphasis is placed on assisting customers with more complex needs such as personal financial reviews, lending services, small business needs, investments, and retirement. PB2s (Registered) are required to maintain Financial Industry Regulatory Authority (FINRA) registration and state insurance license(s) for ongoing employment in this position. This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below. Required Qualifications 1+ year of experience offering products and services to customers based on their needs 1+ year of experience assessing and meeting the needs of customers and/or solving customer problems 2+ years of financial industry experience Successfully completed FINRA Series 6 (or 7) and 63 (or 66) exams to qualify for immediate registration (or FINRA recognized equivalents) State Life Insurance license(s) Desired Qualifications 1+ year of financial lending experience Basic Microsoft Office skills Ability to meet or exceed performance objectives Experience interacting positively with unsatisfied customers Experience mentoring and peer-coaching others Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel order